Returns and Refund Policy


At 5 Stones Florist, we strive to ensure your complete satisfaction with our floral creations.

Our Returns and Refund Policy is as below:


Please inspect your order upon reception. – Contact us within 24 hours if the item is defective, damaged, or if you receive the wrong item.

Refund Process:

We’ll initiate refunds to your original payment method.


No cancelation is allowance.

Return Shipping:

Customers cover return shipping costs, except for our errors.

Need Help?

Email us at or call us.

Please note: Our policy is subject to change, and any revisions will be updated here.

Thank you for choosing 5 Stones Florist.